Meet Our Team

CEO

In many ways, Judy Minster is Joyland Management. The firm’s property manager initially worked for us several years ago, on a project supervising construction on an eight-unit property. “After putting so much effort into the construction of the  building, I wanted to make sure it would be managed right. So I stayed on. That’s how Joyland Management was born.” says Judy, who’s taken on more responsibility with each successive year. Today her workflow includes researching potential new projects, inspecting all construction jobs, and reviewing rental applications, leases, deeds and contracts, as well as signing off on all expenses. She serves as a liaison with owners and partners, keeping apprised of their concerns, and ensuring smooth interactions.  She also handles all of the arduous and irksome aspects of management, i.e. Refinance, Foreclosures, Evictions, Violations, Annual Filings and numerous additional components of the business.

The Joyland Difference

Judy epitomizes Joyland’ s approach to quality service for both property owners and tenants. Owners are consistently updated on the status of their properties, receiving quarterly, monthly and even weekly performance reports from Judy and her team. All property information  is available online. Owners, investors, and tenants alike, have personalized  login access to peruse relevant information  at any time. “We treat each property as if it were the only property we manage, and give it 100% of our attention.” Judy says. “For tenants, there is a 24-hour number. All repairs get a work order,  and then we aim to resolve all work orders within a 48-hour turn around.” Judy thrives on the demands of her intense position and blossoming career. “I enjoy producing, and this job is very productive!” she says. “There’s always some fresh and new excitement, and I love the adrenaline of a  very fast-paced work environment. And it goes without saying, I really love my team!“

Commercial Property Manager

Meet Chaya, our Commercial Property Manager. With over 10 years of experience in the real estate industry, Chaya is responsible for day-to-day performance of all aspects of property management including facilities management, lease administration, accounts receivable and payable, financial analysis and reporting and tenant relations.

Chaya believes that a hands-on approach allows her to better understand her clients’ needs and she has successfully overseen upwards of 100 commercial units. Her extensive experience includes residential and commercial leasing, asset and property management, investor relations and marketing.

Chaya is committed to providing excellence in all aspects of property management and is dedicated to providing top tier customer service with each client she works with.

(Licensed Notary Public NY)
Leasing & Maintenance Manager

Meet Jeanette, our Leasing & Maintenance Manager at Joyland Management. Joining our team in 2021, Jeanette is a tremendous source of information for owners, managers, and tenants alike. For tenants, she’s the friendly face and helpful voice they can turn to with any questions or concerns.

Jeanette oversees repairs and maintenance too – she diligently handles each work order with an ‘the customer is always right’ approach so that tenants are always happy and informed throughout the repair process. She also processes move ins and move outs, and loves seeing her hard work paying off.

At Joyland Management, we are proud to have Jeanette on board as our go-to person for all things leasing and maintenance. With her commitment to excellent customer service, we know our tenants will always be in good hands!

Customer Service Specialist

Meet Nereida, our Customer Service Specialist. Nereida is the friendly face of Joyland Management and a real asset to our team. She handles all requests with professionalism and attention to detail, always providing top notch customer service.

Nereida is instrumental in helping us reach out to clients and make sure that their inquiries are handled swiftly and efficiently. Her warm and approachable demeanor makes her an ideal fit for this role; she brings joy and sunshine to everyone she interacts with!

At Joyland Management, we are proud to have Nereida on board as our Customer Service Specialist – her diligence and commitment never goes unnoticed!

Maintenance Supervisor

Meet Jessenia, our Maintenance Supervisor who oversees all maintenance and repair work in the buildings. With her extensive experience and expertise, Jessenia ensures that all work orders are executed efficiently and effectively.

As a hands-on supervisor, Jessenia regularly inspects job sites, maintains building cleaning schedules and ensures that all maintenance work is carried out to the highest possible standards. Her problem-solving skills, flexibility and ability to work well within a team make her an invaluable asset to our organization.

Jessenia is extremely organized, well-spoken and always ready to assist our residents with their needs. Thanks to Jessenia’s dedication and commitment, our residents can rest assured that they are in good hands when it comes to maintenance and repair work.

If you are looking for a reliable and experienced Maintenance Supervisor, Jessenia is the one you can count on!